For International Customers

Thank you so much for visiting TEAPOND Online Store.

Our store delivers to the following countries by EMS.

France, Germany, Hong Kong, Indonesia, Italy, Malaysia, Nepal, Pakistan, Philippines, Singapore, South Korea, Spain, Sri Lanka, Taiwan, Thailand, The UAE, The UK, The USA, and Vietnam*.　*Vietnam：Limited to 500g of tea
 
About VAT, customs duty and other related costs
VAT, customs duty, excise duty and other import related costs if any, are borne by buyers.

About shipping costs
International EMS shipping costs vary depending on the size and the weight of the packages. We charge you according to EMS but due to our online system, we are unable to fine-tune the cost when your order is placed. So based on our experience, we have preset the shipping cost at 1.25kg and later adjust it according to the actual weight. If the actual weight of your order is over 1.25kg, we will ask you to invoice us via email.

▼Check here for details
https://www.post.japanpost.jp/int/charge/list/ems_all.html